Best Of

For those who have upvoted or commented, PLEASE share this with others and ask them to do the same. The squeaky wheel gets the oil and I know we're not alone in our loathing of this new user model. Also, I am sure I'm also not alone in feeling very concerned that my company is going to lose patience and pull the plug on Smartsheet entirely. I've been using the software since 2015 and have advocated for it ever since. It's fantastic software, but is it good enough to overcome the negative implications of this poorly designed user model? That's debatable.

Is it still not possible to see the "Column Description" in a Report View?

I remember someone asking how to do this years ago and it not being available… but has this feature still not been added?

I can see the "Add Description" option in the pop up menu when clicking on the three dots in a Report. However, these columns already have descriptions and the option to add one in the report is grey'd out.

I agree with Kelly Ospina's suggestion of three licensing levels of Smartsheet access. I used to love using Smartsheet as a work tool. Now I hate it. It isn't user friendly and there are a lot of channels to go through to get work done because of being made a provisional member. I used Smartsheet a lot and enjoyed creating and tracking forms and registrations for events I planned. I could create forms and email the links to our prospective attendees. Then I could log in and see who registered quickly. Now I have to ask a paid member to create the form and report back to me where we stand. Its time consuming and ineffective. I would love to be able to create and edit again but you have made it cost ineffective. Please consider this change for our company. We have been long time customers.

Yes. I love that idea. Editor permissions with the basic functionalities to just edit what was needed was a plus. Now it's all or nothing. Which is scary when we have linked cell columns to formulas/sheets or uniformed PM tools created and now they can be edited if not all the cells are locked (which we need users to edit, so we cannot lock them.) There is no in between anymore and this has been a hassel as we have 120+ projects that I have had to individual go into 5-10 templates for each Control Center provisioned project to edit so that things downstream are not messed up. I am 1 admin so imagine how much work this has placed on myself along with now having to babysit the admin center. What is the point of the permission levels on workspaces when if they are set as editors they are change right over to members. When a user is changed from a member to viewer they are then removed from their groups in group management because that group was set in a workspace as editor. This is much more work than I wanted and now have to police my emails and teams messages to when someone needs access to something based on an assignment in their email and they cannot see it due to being removed from a group since we have limited members and they DO NOT NEED full access. They just need to get in and get out to work their assignments on a project plan!

when smartsheet choose white for text and it overflow the Gantt it disappear and it is unreadable.

additional feature is to narrow each task balloon so more tasks will fit to one screen.